CSIS Team

Listed below is a summary of each of our team members and their contact information.

Mark Richards

Mark Richards

President

Mark has been in the insurance industry since 1991. He is well versed in every aspect of commercial lines insurance. Mark manages the day to day operations at CSIS Insurance with integrity and trustworthiness. He ensures that his client’s best interests will always come first. He takes pride in the fact that he knows a lot of his customers just by the sound of their voice and is always available to offer his advice.

He is an active member of the Building Industry Association as well as his local Simi Valley Chamber of Commerce. He is known for supporting community charity events that benefit our surrounding cities.

Mark is happily married and a father of 3 children. Enjoys boating, motorcycles and football and spending time with his family.

Email: mark@csisonline.com

Kari Kubanet

Kari Kubanet

Chief Operations Officer - Agent/Broker

Kari Kubanet is from Buffalo, New York, and brings with her all of the best attributes that we love about “New Yorkers”.  She has been working with CSIS clients since 2001.  Kari earned a Bachelor’s degree from Daemen College in New York before entering the insurance profession.

Friendly and personable, Kari’s extensive knowledge of commercial insurance products is exceeded only by her commitment to provide exceptional service and attention to each of her clients. She is well known for her ability to remember everything that she reads and learns.  This has earned her the nickname “Google” here at CSIS.  If there is something that you would like to know, just ask Kari.

Kari lives in Oxnard with her husband and their two children.  When not assisting clients, she can be found working on craft projects with her daughter, learning to be a super hero with her son, or giving back to the community as a Girl Scout leader.

Email: kari@csisonline.com
Phone: 805-446-4880, ext 104

Denise Pomboonreung

Denise Pomboonreung

Agent/Broker

With over 20 years of sales and customer service experience, Denise joined the CSIS team in 2013.  She is versed in both Personal and Commercial lines.  With exceptional customer service, Denise works hard to ensure that you are fully protected and understand your coverage.  She takes pride in being available to her clients even after hours.

When she is not working, she enjoys spending time with her two boys, her two rescue pups, and the many dogs that she fosters along the way.

Email: denise@csisonline.com
Phone: 805-446-4880, ext 114

Karlie West

Karlie West

Agent/Broker

After years of experience in sales and management in the Fitness Industry, Karlie joined CSIS to provide help to others through the Insurance Industry.  With her energetic, personable, and hard working personality, she is dedicated to helping you find the right coverage for your business.

Karlie believes that your insurance should be placed with someone that you can trust, and has your best interest at heart. Her extensive experience in customer service and bringing satisfaction through a personal connection ensures that her clients obtain the best coverage options possible to protect their business.

Email: karlie@csisonline.com
Phone: 805-446-4880, ext 115

Todd Winokur

Todd Winokur

Agent / Broker

An agent since 2000, Todd handles a wide range of insurance products for CSIS.  His keen knowledge of the insurance industry allows him to offer expert review and analysis of contracts while helping clients determine their precise insurance needs.  Dedicated and always available to help, Todd also holds a Notary Public license, further adding to his ability to provide total client service.

Specializing in Commercial Insurance, but also writing Personal Home and Auto, Todd ensures that his clients can have one agent for all of there insurance needs.

Todd speaks fluent Spanish, and takes pride in making sure that his clients know and understand the products that they are buying.

Married with three children, and an avid paintballer, Todd volunteers many of his free hours assisting local schools and participating in fundraisers that help the community.

Email: todd@csisonline.com
Phone: 805-446-4880, ext 107

Tamara Epping

Tamara Epping

Certificates

Tamara has been in the insurance industry since 1994, starting as a Claims Investigator with State Farm. She has an AIC Designation in Insurance (Associate in Claims), and has extensive training in both Personal Lines and Commercial Insurance. She became an Agent back in 2006, and currently manages our Certificate Department here at CSIS. She is very knowledgeable when it comes to helping our clients meet and understand certain Insurance Requirements they may have.  She is committed to providing fast, exceptional service for our clients.

Tamara resides in Simi Valley with her son. She enjoys reading and spending as much time as possible at the beach or lake.

Email: tamara@csisonline.com
Phone: 805-446-4880, ext 111

Kerri Arnold

Kerri Arnold

Accountant

Working in the accounting field since 1996 and for CSIS Insurance Services since 2003, Kerri Arnold has acquired a comprehensive knowledge of accounting and bookkeeping experience. Since joining CSIS, Kerri has added the responsibility of supporting new sales staff and their accounts, excelling while operating under the demands that often accompany any insurance business in a fluctuating market.

Kerri, along with the entire staff at CSIS, is fully committed to delivering a service that not only meets but also exceeds the expectations of our customers.

Kerri lives with her husband in Newbury Park.

Email: kerri@csisonline.com
Phone: 805-446-4880, ext 106

Sue Pepler

Sue Pepler

Account Manager

Sue has over 30 years experience in the insurance field, having served as Vice President and President in her own brokerage. She continues to specialize in all aspects of Commercial Insurance account servicing and enjoys doing so.

She is a native Californian, with family both local and in Texas. Continuing Education is a passion along with hiking, red wines and beach exploration. She believes that the power of a positive mind-set is the best ‘tool’ to bring in any situation.

Email: sue@csisonline.com
Phone: 805-446-4880, ext 113

Brandi Quin

Brandi Quin

Customer Service Representative

Brandi joined CSIS after being on the consumer side of the industry where she managed a family owned plumbing business for over ten years. Her long tenure running a small business provides us with a unique insight on what the customer both wants and needs from their insurance provider. In addition, she brings a wealth of experience in ensuring customer satisfaction and building a strong, lasting relationship with her clients.

Brandi resides in Simi Valley with her daughter. In her free time, she enjoys hiking with her chocolate lab, cooking, entertaining and party planning.

Email: brandi@csisonline.com
Phone: 805-446-4880, ext 109

Erica Cervantes

Erica Cervantes

Customer Service Representative

Erica Cervantes has been a customer service representative for CSIS Insurance since 2016. She graduated in 2007 from California State University Channel Islands with a bachelor’s degree in history. She comes from a background in the non-profit sector, where she brings her expertise in program management and archiving skills to use in our office. Dedicated to provide excellent customer service and with a passionate drive to help others, she currently assists our CSIS Insurance clients with policy questions regarding billing and cancellation/reinstatement inquiries.

Erica devotes her free time giving back to her community as scout leader. She finds fulfillment and inspiration from her family to keep reaching for the stars. She is happily married with 3 children and 4 cats.

Email: erica@csisonline.com
Phone: 805-446-4880, ext 115

Carol Mlinarevic

Carol Mlinarevic

Customer Service Representative

Carol joined the CSIS team, with a strong background and diverse experience in office skills and customer service.

She has worked in variant legal fields for over 20 years, in positions ranging from receptionist to legal secretary.

Carol is married, with two boys. She enjoys all types of cooking and traveling the globe.

Email: carol@csisonline.com
Phone: 805-446-4880, ext 108